You can receive more feedback from your guests and learn whether they will visit you again or recommend your hotel to a friend of theirs. TO enable this feature go to Hotel Settings, scroll down to After-departure emails section and … Read More
Support
Review form setup
The review form shares many settings with the custom forms. Click here to read how the settings that are common work. Note that in the review form you cannot add custom fields. The main form has some additional features that … Read More
Follow-up reviews
Follow-up reviews is a feature of Hotel Feedback that targets only the Long-visit guests of your hotel. Long-visit guests are the guests that stay more days than your regular guests. Click here to see how to enable and configure Long-visit … Read More
Outlet Guests
You can enable the Outlet Guests feature by clicking the Enable check-box in the Outlet guests panel in the Settings page. When checking the check-box additional options appear. You can set the phrase for the check-box, for any languages the … Read More
Guestsonly
Guestsonly is an area where hotel guests can talk, interact, share information and get to know with each other. With Guestsonly one can find tips from other guests about places they have been, share a rented car or simply engage … Read More
Settings
In the Settings page you can set the language for the panel of Hotel Feedback. Currently only English is available.