Real-time communication with your guests via Wi-Fi – Preventive measures for COVID-19

Using HotelFeedback’s promotional banners feature you can inform your guests via Wi-Fi in real-time about Covid-19 and the measures that hotel received.    

Boost your safety awareness with real-time feedback

Improve hotel’s safety enviroment by creating an exclusive questionnaire for clean and safety measures against Covid-19. Request feedback from your guests based on hotel’s cleaning and safety measures. Respond to your guidance on hygiene and cleaning protocols and protect hotel’s … Read More

Health regulations for hotels covid-19

Download the Operational considerations for COVID-19 management in the accommodation sector from World Health Organisation. Hotel owners, managers and operators should monitor and address concerns impacting the hospitality industry as a result of coronavirus.

Google is the leading hotel review publisher

The most influential review distributor is Google. In 2018, Google surpassed as the distributor of the most hotel reviews with more than 30 million hotel reviews, a 75% increasement over 2017. For comparison, contributed 28.3 million reviews and … Read More

HotelFeedback offers a premium version with unique updates and characteristics

Go premium and get benefits:   User Interface customisation – We can create a unique layout design just for your hotel Email template customisation – Automated emails can be designed from scratch based on your needs Custom email domain – … Read More

Monitor the level of your guests’ satisfaction

Using our solution a hotel can get real-time guests feedback and promote it’s events and services, achieving the biggest engagement.  Please check our brochure and company profile for more information. The biggest advantages of HotelFeedback: Create email lists of your guests … Read More

Use HotelFeedback via Tablet

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HotelFeedback generates more reviews than any other means

Our WiFi tool is by far the most efficient and effective method for in-house Feedback & Marketing. Generates more reviews than any other means, with 90% of guests receive the hotels promotional banners in their mobile phones when they connect … Read More

HotelFeedback premium version for funding programs (ESPA)

HotelFeedback provide specific software licenses for hotels that funded via ESPA. More than 50 hotels in Greece submit proposal for the “Strengthening the Establishment and Operation of new Tourism SMEs” and included the HotelFeedback system. For more information please email … Read More

A powerful in-house marketing and feedback tool for hotels

We are gradually developing into a global company with deployments in 10 countries, and partners ranging from small local IT companies through to big brand resellers. Our cloud-based web app uses the hotel’s existing Wi-Fi infrastructure and converts it to … Read More