HotelFeedback can be utilised by hotels in various ways enhance guest experiences and improve operational efficiency. Here are the main focus:

1. HotelFeedback can gather guest feedback during or after their stay, allowing guests to provide reviews, ratings, or suggestions. It can also address guest concerns, complaints, or service issues by connecting them with the appropriate hotel staff for resolution.

2. HotelFeedback can inform guests about special offers, promotions, and upselling opportunities. It can highlight spa packages, restaurant discounts, or upgrades, providing guests with additional options to enhance their stay.

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