• Reach your guests when they use hotel Wi-Fi

    Get feedback from your guests before their checkout

  • Promote your services when your guests use hotel Wi-Fi

    Notify your guests of offers and exclusive services you provide

  • Guests have access in hotels private social network

    Discover useful tips from other guests, make suggestions and meet new people

  • Get feedback and keep your guests satisfied

    Improve your hotel services and reviews

  • Watch our video

Improve your ranking

Your guests give you feedback during their stay. Our app can be accessed through your hotel’s Wi-Fi

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Promote your hotel services

Use our application to notify your guests of offers and exclusive services you provide

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Fully customizable

While it is really easy to setup, you are given a wide set of options to customize almost everything

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Hotel Feedback Features:

Easy setup

It is really easy to setup the application and get started. But there are many customization options provided to fine tune it closer to your needs.

Immediate feedback for low reviews

When one of your guests posts a review that has a low score you get instantly notified with an email or SMS allowing you to respond to a unsatisfied guest

Create your survey

Aside from the review score, you can ask your guests anything you want by creating another form with the questions of your choice. Furthermore, you can set the time which the form appears to your guests

Banner widget

Promote the score and reviews of your hotel to your website by using one of our widgets


You get many statistics that will allow you to get an accurate estimate of your hotel’s services.

Control many hotels

Within a single account you can manage more than one hotels. Also, you can create many users inside your account and grant them access to see specific hotels.


We are 100% engaged, all area managers, hotel’s owner and I we use daily HotelFeedback. We have hundreds of reviews.
Four Seasons General Manager
Now have the chance to receive our guests’ feedbacks in time for thanking them or recovering the service if needed
Columbia Beach Resorts Resident Manager
It is a decision making tool, the most important factor that we are taking into consideration in our hotel meetings
Alaya Kuta Resort Marketing Manager