One of the most effective, low-effort tools that modern hotels are now adopting is the QR Code Feedback System, which doubles as a Digital Hotel Directory.
This dual-purpose solution not only improves guest satisfaction but also boosts visibility for your hotel’s services, dining options, and amenities — all through a simple QR code.
What Is the QR Code Feedback System?
Our Guest Satisfaction Tool is a user-friendly platform that allows guests to scan a QR code using their mobile device, leading them to a custom interface designed for your hotel. From there, guests can:
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Submit instant feedback
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Browse hotel services
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View restaurant menus
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Discover on-site events and experiences
No app download is needed, and the interface is fully customizable to match your branding.
Why It Works
QR codes are already familiar to most travelers. They offer quick access to information, are cost-effective, and reduce the need for printed materials. For hotels, they also provide a direct line of communication with guests in real time.
Key Benefits for Your Hotel
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Capture Feedback Before Check-Out
Address concerns while guests are still on the property, giving your team the opportunity to resolve issues immediately. -
Promote Services Effectively
Feature your spa, restaurant, bar, room upgrades, and more — all at the guest’s fingertips. -
Boost Guest Satisfaction and Reviews
When guests feel heard and well-informed, satisfaction scores and online reviews tend to improve organically. -
Reduce Printed Collateral
A digital directory minimizes clutter and allows for easy updates — no need to reprint anything when services or schedules change.
See It in Action
Want to explore how the QR Code Feedback System could work for your property?
Request a demo here