Our WiFi tool is by far the most efficient and effective method for in-house Feedback & Marketing. Generates more reviews than any other means, with 90% of guests receive the hotels promotional banners in their mobile phones when they connect to the WiFi.
In 2018 a Hotel using Hotelfeedback:
– Managed to collect 2,242 reviews and 8,245 valid email customer accounts
– Increased by 20% the positive reviews on TripAdvisor and reduced by 60% the negative ones
– Increased its Google reviews by 80%
– Increased its services sales within the hotel (restaurant, bar, spa, etc) up to 40%
– Intents to increase its direct bookings and create repeat customers by using the email accounts gathered